Australian rental homes
KeepMyBond

For renters in every Australian state & territory

It'syourbond.
Keeptheproof.Every room:Kitchen.

Fingerprinted photos you can stand behind, matched move-out shots, and a ready-to-send dispute pack before the 14-day window closes.

I've got a bond claim
PROOFSHA-256 9f3a…c71e

Example bond

A$0

returned
Works in NSWWorks in VICWorks in QLDWorks in WAWorks in SAWorks in TASWorks in ACTWorks in NTNCATVCAT · RDRVRTA · QCATSACATACATNTCATDeadline countdownOfficial sources linkedWorks in NSWWorks in VICWorks in QLDWorks in WAWorks in SAWorks in TASWorks in ACTWorks in NTNCATVCAT · RDRVRTA · QCATSACATACATNTCATDeadline countdownOfficial sources linked

0.0%

of NSW bonds refunded in 2024–25 had a notice of claim

0

NSW bonds refunded in 2024–25

0 days

typical window to respond to a bond claim notice (NSW, VIC, QLD, WA, SA, ACT)

Source: NSW Rental Bond Board, Annual Information Statement 2024–25; state bond authority websites.

Every kind of Aussie rental

Units, terraces, share houses, beach pads, homes with pets. Same proof, every time.

Terrace
Terrace
Share house
Share house
Beach unit
Beach unit
Pets in rentals
Pets in rentals
Queenslander
Queenslander
Cleaning day
Cleaning day
Family home
Family home
Removal day
Removal day
Cats too
Cats too
Apartment balcony
Apartment balcony
Handing back keys
Handing back keys
Laundry
Laundry

How it works

From move-in day to a sorted claim, in four steps.

1

Snap every room

Free move-in report: timestamps, optional GPS and a SHA-256 fingerprint on every photo.

2

Match & compare

Ghost overlay lines up your move-out shot. Slide to compare; AI flags possible new marks.

3

Answer each claim

Point-by-point response, state-specific reply letter, indexed PDF evidence bundle.

4

Beat the deadline

Enter your notice date and see the countdown for your state or territory, then add it to your calendar.

A tenancy, start to finish

From the day you get the keys to the day your bond comes back.

  1. 1

    Day 0

    Move in

    Photograph every room. Export your PDF.

  2. 2

    Week 1

    Condition report

    Return the official report with your notes (NSW: within 7 days).

  3. 3

    Months 1–12

    Living there

    Log anything that changes. Pets, repairs, inspections.

  4. 4

    Lease end

    Clean & pack

    Cleaning day, then matched move-out photos.

  5. 5

    Move out

    Hand back keys

    Compare pairs. Keep the evidence together.

  6. 6

    If claimed

    14-day window

    Respond point by point, on time.

  7. ✓

    Done

    Bond back

    Agreement or a decision. Either way you were prepared.

Every room covered

Kitchen, bathroom, bedrooms, walls, floors. Wide shot first, then close-ups.

Kitchen
✓Kitchen
sha256 000000…
Bathroom
✓Bathroom
sha256 001eef…
Bedroom
✓Bedroom
sha256 003dde…
Living room
✓Living room
sha256 005ccd…
Walls
✓Walls
sha256 007bbc…
Lounge
✓Lounge
sha256 009aab…
Moving day
✓Moving day
sha256 00b99a…
Kitchen
✓Kitchen
sha256 00d889…
Bathroom
✓Bathroom
sha256 00f778…
Bedroom
✓Bedroom
sha256 011667…
Living room
✓Living room
sha256 013556…
Walls
✓Walls
sha256 015445…
Lounge
✓Lounge
sha256 017334…
Moving day
✓Moving day
sha256 019223…

Take the tour

Scroll to walk through the app.

MOVE-IN · NSW

Kitchen

sha256 9f3a1c…

✓

Bathroom

sha256 41be07…

✓

Bedroom 1

sha256 c0d29e…

✓
Export PDF report
1Move-in

Snap every room on day one

Guided rooms for your state. Each photo is timestamped, optionally geotagged and fingerprinted with SHA-256 the moment you take it.

2Move-out

Line up the exact same shot

Your move-in photo appears as a ghost overlay. Match the angle, tap, done. Same framing, easy comparison.

3Compare

See what changed (and what didn't)

Side by side or slider. AI labels each pair possible new mark, unchanged or can't tell. It never judges fair wear and tear.

4Dispute pack

Answer the claim, on time

Point-by-point response, a state-specific reply letter, the 14-day countdown and an indexed PDF evidence bundle.

Hover a room

Tap or hover to see what to photograph in each room.

KitchenLivingBedroomBathroomLaundryBalconyentry
LivingLiving
  • Walls: marks, hooks, scuffs
  • Carpet/floor: stains, wear
  • Blinds & curtains
  • Light switches & power points

Tap or hover a room. Suggested shots only; photograph anything you notice.

See the difference, side by side

Same room, same angle, months apart. Drag the handle to compare, just like in the app.

  • Same angle, every time (ghost overlay)
  • AI labels: possible new mark / unchanged / can't tell
  • Never judges fair wear and tear or predicts outcomes
Example move-out photo: the same wall with a scuff
Example move-in photo: clean wall
⇆
Move-in · Feb 2025Move-out · Jan 2026Example images · scuff added digitallyAI flag: possible new mark

Drag to compare. Example only: the scuff was added to the same photo digitally. The AI only flags visible differences; you decide what they mean.

Bond horror stories vs. KeepMyBond

How the same situations play out with and without evidence.

Common situations (generic examples, not quotes from real people)

Without evidence

Carpet stains that were there before you moved in.

No dated photos, so it's your word against the exit report.

With KeepMyBond

Carpet stains that were there before you moved in.

Timestamped, fingerprinted move-in photos of the carpet, in your PDF.

Without evidence

A repaint is claimed for a few small marks.

Hard to show which marks were there before.

With KeepMyBond

A repaint is claimed for a few small marks.

Same-angle before/after pairs, flagged 'possible new mark' or 'unchanged'.

Without evidence

The Notice of Claim arrives by email.

The 14-day window slips by while you find your photos.

With KeepMyBond

The Notice of Claim arrives by email.

Countdown from the notice date, plus a draft reply letter.

Without evidence

The claim lists items without quotes.

Not sure what to ask for.

With KeepMyBond

The claim lists items without quotes.

Each item tracked with a 'quote given?' check and a prompt to request one.

Evidence you can stand behind

SHA-256 fingerprints

Every file gets a hash at capture. Change the file, the hash changes.

Timestamps

Device time recorded on every photo, printed in your PDF.

Optional GPS

Add location if you want it. Off by default.

Built for iPhone

Add to Home Screen. Works like an app, camera-first.

Stays on your device

Your report and photos are stored on your device. Delete any time.

Careful AI

Flags visible differences only. Never judges wear and tear.

Tribunal-ready PDFs

Indexed bundle with photo pairs, letter, dates and sources.

Official sources

Links to NSW Fair Trading, Consumer Affairs VIC, RTA QLD.

Sydney Harbour

Built for Australian renters

From Sydney units to Melbourne apartments and Brisbane share houses. Moving is stressful enough. Getting your bond back shouldn't be.

Moving day
Moving day
Key handover
Key handover
Apartment living
Apartment living

Where it works

Starting with the three biggest rental markets.

WANTSAQLDNSWVICTASACT

Live in every state & territory

Deadline rules and letter wording are built from each state and territory's official bond guidance, with sources linked in the app.

  • NSWNCAT · NSW Fair Trading
  • VICVCAT · RDRV · RTBA
  • QLDRTA conciliation · QCAT
  • WACommissioner · Magistrates Court
  • SACBS · SACAT
  • TASMyBond · Tenancy Commissioner
  • ACTACT Rental Bonds · ACAT
  • NTLandlord-held deposit · NTCAT

Example scenario (illustrative, not a real customer)

A renter in NSW gets a Notice of Claim for A$650: carpet steam clean and a wall repaint. Their move-in report already shows the wall scuff, timestamped and fingerprinted. They answer each item, ask for the missing quote, send the reply letter, and have the evidence bundle ready with 9 days left on the countdown.

Outcomes vary. KeepMyBond helps you organise evidence; it doesn't guarantee a result. Photo is a stock image.

Simple pricing

Free when you move in. Pay once if you need to dispute.

Move-in

Free

Dispute Pack

A$29

one-off

Room-by-room move-in photos
Timestamps + SHA-256 fingerprints
PDF condition report
Ghost-overlay move-out photos—
Side-by-side + slider compare—
AI 'possible new mark' flags—
Point-by-point claim response—
State-specific reply letter—
14-day deadline countdown—
Indexed PDF evidence bundle—
Start freeGet the Dispute Pack

Questions

No. KeepMyBond provides information and evidence tools, not legal advice. For advice, contact a free service: Tenants' Union of NSW, Tenants Victoria or Tenants Queensland.
All eight: NSW, VIC, QLD, WA, SA, TAS, ACT and NT. The deadline countdown and letter wording are based on each state or territory's official bond guidance, linked in the app.
No. It supports your official report. Attach the PDF to the report you return to your agent (in NSW, within 7 days of moving in).
That the photo file hasn't changed since it was fingerprinted. It doesn't prove who took it or guarantee how a tribunal will weigh it. Keep your original files.
Never. It only labels each photo pair possible new mark, unchanged or can't tell, with a short description. You decide what it means.
The move-in report is free. The Move-out / Dispute Pack is a one-off A$29. No subscription.

Moving in soon?

Ten minutes of photos today can save a lot of stress later.

Information and evidence tools, not legal advice. KeepMyBond provides information and evidence tools, not legal advice. It supports, but does not replace, your official condition report and does not guarantee any bond outcome. Check the official sources and consider free tenant advice services. Free help: Tenants' Union of NSW, Tenants Victoria, Tenants Queensland.
Start my free move-in report